| |
Your privacy is important to us. We want you to feel
comfortable using Vivio Technologies services. Because
we gather certain types of information about the users
of Vivio Technologies's services, we feel you should
fully understand what information we gather and how
we use that information. Vivio Technologies employees
are required to familiarize themselves with this privacy
policy as a condition of their employment, and any employee
violating the policy is subject to disciplinary action.
What Information Does Vivio Technologies Gather?
When you register for a Vivio Technologies account,
Vivio Technologies obtains contact information, such
as your name, address, and phone number, as well as
payment information, such as your credit card number.
When you use Vivio Technologies's service, our systems
record information about your session, such as the
dates and times of use, and the specific Internet
address assigned to you. Vivio Technologies also tracks
requests you make for information on Vivio Technologies's
products and services, and responses you provide to
Vivio Technologies surveys. Finally, Vivio Technologies
keeps records of your payment history and communications
you have with Vivio Technologies's support team. Except
in extraordinary circumstances (when we receive a
court order, to protect the company's rights or property,
or in emergencies where someone's safety is at risk),
Vivio Technologies does not keep track of what sites
you visit when you are using the service.
What Does Vivio Technologies Do With This Information?
Vivio Technologies uses the information it gathers
in order to provide you with the best online experience
possible. As you might expect, contact information
is used to contact you concerning your account and
our company. Payment information is used to validate
your identity and to bill you for the services and
products you order. Information on your online sessions
is used to allocate system resources and to ensure
compliance with Vivio Technologies's Acceptable Use
Policies (AUPs). Information on your communications
with Vivio Technologies's support team is used to
address the issues raised by your communications.
In addition, Vivio Technologies regularly sends out
mailings regarding the operation of its service and
other goods and services that it believes may be of
interest to you. You may request that Vivio Technologies
not send you mailings relating to other goods and
services at the URLs listed in this section or send
an e-mail to privacy@viviotech.net. Vivio Technologies
reserves the right, however, to send bulletins and
other important information regarding the service
at its discretion.
Does Vivio Technologies Share Subscriber Information With Third Parties?
Vivio Technologies will not share or disclose information
regarding its subscribers except (i) when we receive
legal process such as a court order; (ii) when reasonably
necessary to protect the company's rights or property;
or (iii) in emergencies where someone's safety is
at risk.
You should be aware, however, that any information
that you disclose in a public space such as a chat
room, bulletin board, or personal Web site, Vivio
Technologies's DNR domain registration is freely available
to anyone else visiting that space. Vivio Technologies
cannot safeguard any personally identifiable information
you disclose in these locations, nor can it ensure
that information you voluntarily supply to third parties
remains private. Please review the privacy policies
of third party sites you frequent to ensure that your
privacy preferences are respected.
How Can I Correct or Update the Information?
To request a copy of the contact Vivio Technologies
has on your account, send an e-mail request to privacy@viviotech.net.
You may correct that information as appropriate by
returning a message to the same address. Please keep
in mind that under Vivio Technologies's Acceptable
Use Policies (AUPs), subscribers are required to provide
Vivio Technologies with current contact and billing
information. Vivio Technologies may require a copy
of a government issued form of identification before
disclosing billing information or before making changes
to the billing or contact information on an account.
What Happens to the Information if I Leave Vivio Technologies?
If you ever leave Vivio Technologies, Vivio Technologies
will normally delete your personally identifiable
account information twelve months after the account
is cancelled, unless we are under a legal obligation
to retain it. We preserve account information for
this short period of time in the event you wish to
reactivate your account and retain your previous e-mail
address. However, in the event of any accounting irregularities,
Vivio Technologies reserves the right to retain your
contact and billing information as necessary to resolve
the matter.
Changes to This Policy and Questions About Privacy
Vivio Technologies reserves the right to make changes
to this policy. Those changes will become effective
30 days after notice of them is posted here. If you
have any questions about this privacy policy, please
send them via e-mail to .
|
|
| |
|
|
